Note: this video is no longer available because it is out of date. You can find a newer video Using IRC (Internet Relay Chat) on Drupalize.Me.
Using IRC (Internet Relay Chat) is a great way to have real-time conversations online. For many people who aren't familiar with it though, just getting into an IRC channel can be enough to deter them. This video will look at two quick and easy browser-based ways to access IRC, Mibbit.com and the ChatZilla Firefox extension. We'll look at how to get into the Drupal support channel (#drupal-support) and how to get both clients to remember the channels you like to use. There are more videos coming that cover client applications that you can install on your computer and general IRC usage, etiquette and tips.
Some handy links:
Drupal IRC channels
Mibbit.com
Firefox ChatZilla Add-on