Support & Maintenance

Now that your website or application is online, it's important to make sure it continues to operate as securely and optimally as possible. We will audit your codebase, hosting infrastructure, and development process to increase efficiency now and for future development. This includes having a detailed process in place for testing and verifying changes to reduce the chances of faulty code deployments and a documented backup and restoration plan in case of emergencies.

In addition to providing you with documentation on how you use your website and how to develop it (if requested), we implement time-saving automated updates. These updates are platform-agnostic, meaning they can move with you should you ever switch hosting providers.

Getting the best results isn't just about good code; it's about understanding the business requirements, organizing the work, understanding the constraints, and making sure communication lines are healthy.

To ease your stress when dealing with support issues, we provide a dedicated project manager (and team) who will be your primary contact. Unlike other providers, you won't find yourself having to re-explain your project to a new person who receives your requests and is unfamiliar with your project.